Frequently Asked Questions
Everything you need to know about your Infamous Paintball gear and orders.
How long does shipping take for my order?
Standard domestic orders typically ship within 1-2 business days. Delivery times range from 3-7 business days depending on your location and the shipping method selected at checkout.
What is your return policy for gear and apparel?
We offer a 30-day return policy on most items, provided they are in new, unused condition with original packaging. Please note that for safety reasons, paintballs and pressurized tanks are non-returnable.
Do you offer international shipping?
Yes, we ship our high-performance paintball gear worldwide. Please be aware that international customers are responsible for any customs duties, taxes, or import fees levied by their local government.
How can I track my package?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay installments for those looking to split their purchase into smaller payments.
Are Infamous Paintball products covered by a warranty?
Most of our technical equipment and apparel come with a manufacturer's warranty against defects. If you believe your product is faulty, please contact our support team with your order number and photos of the issue.